kristiev5293 wrote:
This had been the worst experience. Attempting to pair a remote, connect cable box and dvd player should NOT be this complicated. We fought with system for three hours. To Comcast chats later, we gave up and it's still down.
step one reset remote (press setup button until LED turns green press 987
step two press setup button until LED turns green, press the xFinity Button (might have to press 2 times). type the numbers on the tv screen into the remote.
note: the remote will not control a DVD player.