randyhouse wrote:There is so much sync delay on my x1 today that it is not watchable on some channels. Also your cable system and mine may use different signal processing techniques prior to a signals arrival at the home. Google is my freind and i have tried every single piece of Internet Voodoo to solve the issue. I stand by my initial conclusions. X1 has sync issues none of my other devices have when routed identically through my setup. Nor did i have this issue with the older non X1 4250hdc, it is clearly variable by channel, worse on channels where there is local ad insertions, worse on HD cable channels and barely detectable on the local network stations.A simple channel surf bears this out. It is also not happening on my cable card device which is routed through the same Hometheater set up as the X1 cable box. Its is obviously anX1 issue.
There is a seroius flaw in the X1 system that they need to rectify. It not the superior experience as the advertising boasts. Multiple box resets are getting old and the front line staff telling me to rewire my setup which is built into a cabinet , or do another box swap, simply means they are not listenting to me and are reciting their solutions from rote.
you are posting in the X1 forum do you have the Cloud DVR enabled? If so use site xtv.comcast.net or on a smart device the xfinity TV app. watch the same 'show' and see if you have the same issue. This test doesn't use your home X1 set top boxes.