jtoms wrote:Thanks. I have X1 service, Digital Premium, so I presume I have cloud storage. Do you know how I can confirm that?
login at https://tv.xfinity.com/ and hit the 'menu' (stack of lines) icon and see if you have 'recordings, scheduled' etc. If not call in to 877-896-8678 and ask them to add the cloud DVR rate code (free to most of us not including me) to your account.