Scuttlebutt95 wrote:I really need to get rid of the premium channels on my plan. I called a number which was apparently mostly for new users. The lady on the phone had no idea what services I had already all she could see was how much money I was spending. I'd really like to talk to someone who actually can see what I am subscribed to, what equipment I already have, etc. does that exist on the phone? Or do I have to go into at the store?
800-comcast is 800 266-2278 select billing. note they may be able to give you a special 12 month package price that is much cheaper.