rstout100 wrote:In my experience "unplanned maintenance" was a crash/system failure, but at Comcast the "assure" me it is not. But since I cannot change channels again, it is an OUTAGE!
Tired of being told that I will get a credit in the next billing cycle, and then it never comes.......
When will these issues that seem to be mentioned as long as 3 years now on the community pages actually be resolved? With cloud based services that X1 is, the platform should be more resilient and support redundancy so that a failure wont take the system down....
The issue was acknowledged by