Mnwalker31 wrote:I was on a plan for multiple years, and in that plan I had all of the premium channels and I had 220 channels. However, when I reviewed my bill to pay it the other day I noticed that my bill had went up $70 dollars. So I called Comcast to see what occurred. They told me that I was on a year special, and now that my year is up, I go to regular pricing. I am here to tell you that I was not on a year special, and that was my normal plan. I feel robbed right now because you guys took away my normal service. And I am not happy about that. I know what occurred. Its because I moved, and when you move Comcast gives you a new account number. So I think once I moved Comcast put the new account on a special, which should not have happened. If you can go back in my account and go to the previous account # you will see that I had the same plan prior to moving, so I am wondering why I was taken off my plan. I'm at the point where I am currently looking at DirecTV because this is not right. I need a answer, or you will lose a loyal customer.
you might call 800-comcast and select billing and ask the rep to help you save money on your bill. Many times the special price is good for a year and if you call back 3 weeks ahead of the end of that year they may have another savings plan.