skepley wrote:Just had an install yesterday and have noticed that the On Demand says subscribe on everything I try to watch, regardless of what channel it is from. I have tried rebooting the boxes and tried chatting with Comcast and they did the exact same thing and nothing fixed. I can watch live TV and any recordings but nothing on the On Demand. Please help!!
Try this first. press the "A" button on the remote >> system refresh and update now. The box you are using will reboot. Do you have the ability to watch On-Demand now? If not, call 800-COMCAST and select billing. Ask the billing representative to review the rate codes on your account that might be blocking you from using on-demand.