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Re: XFINITY TV app not working

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IslandDave wrote:

I'm trying to switch to the Xfinity TV app, from the TV GO app (which used to work).  When I try to sign in to the TV app, I get the following message:

 

"We are having trouble adding this device to your account.  Please give us a call at 1-800-XFINITY and mention error 3329.11005." 

 

I called, and the rep had no idea what the error code was or how to fix the problem.  Can someone help?

 

--Dave


to better help you, do you have the newer X1 Entertainment system or the older DVR system?


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