autodctr wrote:Have called twice: supposed to have been corrected (?) in 24 to 48 hours. Still cannot get it. Works on my wife's just fine. When I called 2 days ago, whoever I talked to said that he was resetting something. Right after that, wife's quit working. Now today, her's is working again and mine still isn't. Comes up on screen that it can only be viewed on a mobile device. A smart phone IS a mobile device.
the Xfinity TVgo app has been retired. Are you speaking of the Xfinity TV app? If so, do you have the X1 Entertainment system or the older legacy Xfinity system?