Anon4959 wrote:Comcast Andrew,
I have tried to do as you suggested because my RNG boxes became unbearable. My local stores do not have the XG2 and don't know when they will get some. Says they are hard to get. I now have 2 Xi3 and one Xid. Problem is that they use tuners......I have 3 adults in my house and an occasional overnight guest. Sometimes we want to watch different things at different times. The other night (when I had 2 xi-3 and still had one RNG) I could only record 2 shows. My DVRis apparently the 5 tuner version. I went in the diagnostics and verfied that.
Can you assist me in obtaining an XG2 in exchange for either an Xi3 or the XiD? I called already and they said they would send me whatever they had in the warehouse. It was the XiD, after I received it I took back in the last RNG....I now have one X1 dvr and 3 -xi3, and can only record 2 shows because my 5 tuners are spread out over 3-4 tvs. If I have a guest and all 4 tvs are on, then I guess I only have 1 left to record.....
you might want to post this question in the customer service part of the forum AND send a tweet to #comcastcares - they will reply with a request for a direct message.