kaseyi wrote:Hi. THanks for the answers but your answers bring up a couple of things.
1)You say I have 2 Xid's First off. How do you know this? DO you have access to my account (if so, that is kinda scary).
2)my installer told me that the main hub DVR and the 2 aux tuners are always on. Does that mean that I will never have the ability to record 6 at a time (since the 2 aux and the main hub box are always on)
3)You say I should have been given a username/password at install. Is that the same username/password I use to access these forums? THat is how I can sign on to xfinity.com and see my account info. (He did not "give me" a username password...he asked me to set one up on his device while he was doing the install)
to get back to 6 tuners take one xiD in to a Comcast store and ask for an XG2 - be sure to say you want to be able to record on all 6 channels. After the XG2 is running it will provide tuners and internet access to the other XiD.