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Re: Netflix freezes, then X1 reboots

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austruck1 wrote:

Netflix has been sketchy the past few days. Even on a half-hour show, it loses the show and has to reload the show 5 or 6 times. And every so often the entire Netflix app freezes. First the video freezes but the audio continues. Then the audio freezes, the screen goes blank, and within a minute the entire X1 box reboots (with the "Welcome/Powering up" screen).

 

The show needing to restart has happened dozens of times in the past two days. The X1 box completely rebooting has happened 3-4 times.

 

Any clue what is happening, and what we can do to fix it?


you might call 877-896-8678 and ask the tech support to check your set top box signal levels.


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