mbhjfam1 wrote:I have the same problem and chatted this morning and supposedly they were refreshing and supposedly fixed but I still can't watch certain channels in home on my laptop and get the message Available to watch in home only and I am in home on my wifi...
if you have access to a smart device (android or iOS) load and run the Xfinity My Account app and select the Internet 'tab'. does it show your modem information?