AdeasTridae wrote:So, at least one aspect of my issue had to do with the fact that I had returned a dead cable box (Wouldn't restart after a power outage) as the Roku app had been working just fine as a replacement. Ends up that when Comcast got my cable box back, they switched me to an internet only package. D'oh!
Just spent a few hours going back & forth with @ComcastCares on twitter and eventually came to the conclusion that this was the case after seeing only Internet listed as my services on my Xfinity account page (Don't know why they didn't realize this at the top).
So I'm now resubscribed to a cable + internet package and they're sending me a new cable box. Last time I checked my Roku app, I was still getting this error so will need to retry again later. Will follow-up with details.
Side-rant to Comcast - why do I need to have a cable box to get video over my Roku? I realize it's a beta but I don't need/want a cable box. Also, why is HD still a $10/month premium? All of the streaming services are HD native. Get over it and throw it in for free. I know it's a great cash stream, but as the cord cutting increases it will be a competitive disadvantage for you. Embrace the change. Fios is coming to my city in the next 2 years so you're going to have to hustle if you don't want me to consider switching.
Comcast is in a beta test/market test of a streaming only service in at least one location. The requirement for Roku is that you have at least one attached by coax Set Top Box. The Roku acts as a wireless customer owned set top box companion in the customer's home.