nan999 wrote:I think I was watching a streaming copy of the movie from the cloud dvr. I really don't know what you mean. Sorry. Ok on iPhone, too. No freezing on either iPhone or tv, freezing only on iPad.
comcast rep sent a refresh signal. Still freezes on iPad. He told me to reinstall app on iPad. I wouldn't lose anything. How do you do this?
what version of iOS is your iPad using? did you try turning off the ipad and letting it reboot to see if it improved your network connection? you might want to try downloading the item to your iPad if nothing above helped.