tamtam33 wrote:I had an error message on my TV screen stating that something was not quite right. There was an error code, but I didn't write it down. I power cycled my X1 box and the blue light started to flash for quite a while. Then The blue light went solid. I no longer have an error message, but just a black screen on my TV. I power cycled the box again. Still doesn't work. I called Xfinity Tech Support and they reset my X1 box. Still doesn't work. I am thinking the box needs to be replaced. Not sure what happened to the box to cause it to stop working. I have checked all connections and everything is still connected.
when you boot the box it goes through several steps of increasing level of resolution. Do you see the screen messages during a power reboot of the X1 set top box (viewed on the TV screen)?