Thenan1 wrote:
We have an older box. I have the new upgrade. My husband couldn't use the smaller extension. He needs the new upgrade box or can he keep older box in which case it has to be reactivated.
hi, another customer here. it is a bit hard to understand the problem or equipment. would you check on each box and reply back with the model numbers? Do you have an older 2 tuner DVR you are swapping out?