nekgardenthyme wrote:Since upgrading my service I can't access "My Account" and my speed is really slow. I can get to the homepage for xfinity and log into my email. I can't do chat. Is anyone else experiencing this? i have called several times and was told it is a problem with the website on their end. I then got a call yesterday saying it is fixed but the problem remains. Any suggestions? Thank-you
call 800-Comcast and select billing. Ask representative to verify the username your app is using to log in is the account holder designated 'username'.