beccam wrote:We replaced our old cable with X1 on Thursday. Tried to set up the new box. Screen says "This device needs to be initialized before we can continue" with the error code XRE-00253. We called the number on the screen, talked to a tech for about two hours, did everything she said, it still didn't work. Tried calling again, talked for about an hour, tech said to exchange the box.
So. We took the box back today and got a new one. Same problem.
Internet works fine.
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Re: XRE-00253
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