4dante wrote:x1 I subscribed to Comcast TV about a year ago. Recently the X1 platform wont connect. After jumping through all the hoops. After approx 24 hours in magically connects. This does not affect the main TV, just the 3 others. This has happened about every 10 days. I've set up 3 tech appointments, but the x1 connects before the tech's appointment. I'm sure a tech can't fix a problem, when there is no problem at that time so i cancell the appointment. This is so frustrating, any suggestions to make this stop?
Hi, as users we can't see/know your equipment. Do you have a DVR and 3 very small companion set top boxes? (uaually Xg1 DVR and companions are Xi3 or XiD)