Complexity2 wrote:Rustyben wrote:
you failed to answer the question.The thread to which I linked clearly answered the question. Did you not read it? Just looking at the forum in which it was posted gives the answer even if you did not read the information posted in the thread.
Here's another link to the entire thread: http://forums.xfinity.com/t5/XFINITY-Stream-Website/Errors-streaming-many-channels-Error-102100-29-Loading-of-the/td-p/2919473
Now will you please answer my question. If the Comcast engineers connect these issues, why are you questioning them? What do you know that indicates that these two issues are not connected as Comcast's engineers have stated?
for Roku the general fix for DRM errors is to logout of the app, uninstall it, remove the Roku from the TV and reboot the TV. reattach the Roku (might try another input on HDMI if available), install the app and login. The DRM errors on the Roku is caused by a handshake error between the hardware (not the Xfinity software) of the Roku and the TV. You might want to leave TV 'off' and insert and remove the Roku 5-10 times to 'clean' the contacts. It is not recommended to spray any household products on the contacts.