koda1789 wrote:edit: forgot to add that when I search for "bravo" on the remote and select 'bravo on demand' the screen looks similar to yours but under the 'lock' is header "Series" and "Programs" where you can then select for example "Southern Charm". Do any of your X1 devices have channels listed below the 'lock' menu?
I note that the smart device xfinity app 'TV' under on demand, networks, A-C, Bravo, offers 'Series" and all the listings too. Do you have access to test if Bravo on-demand is shown on your smart device?
The Series and Programs information is what disapears. As you can see from the screen shot I posted it wasn't there, looking right now it's back.
We've been going through this for a last couple of weeks where one day it's there and then for a number of days it's missing.
much later after my reply I found 2 tweets on my time line (@comcastcares) saying they were experiencing problems with on-demand, then saying was cleared up.