griam01 wrote:This guy was from the states....in PA he said, but I found that I usually cannot get anywhere unless I go straight to the customer retention department. He said he could swap me out with a RNG150N, but not the XG2 unless I added it as my 5th box in the house and added the $9.95/mo charge.
my local office confirmed that the rng150n is EOL and not being issued. In our area, the xg2 is still not available. Probably easier if you hit a wall to upgared one of the xi boxes for another DVR. double tuners, cloud storage, etc.