iceman413 wrote:I've had this issue from the beginning and it appears like we are now posting issues here instead of the on main thread. When I try playing any other channel or video using the Xfinity Stream app on Roku the picture is clear. When I try playing something from Syfy it is blurry and fuzzy looking.
I then immediately switch to the Syfy app on the Roku and the video is clear and looks great. Which rules out a network issue. This has happened ever since the launch of this app, so it has happened several times again ruling out network issues. As each time it goes away and looks fine when switching to the Syfy app.
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.