Re: $400 gift card
drjakir wrote:I visited an Xfinity store and was told by an employee that I would get a $400 gift card for the package I signed up for. After installation, I received a letter that my package, X1...
View ArticleRe: Outages
Oxbow1 wrote:Mult outages in our area in the past few months. Almost daily intermittently up/downs. Called customer services & been on the phone with them the past 4 days & two techs later we...
View ArticleRe: Nearly all "favorites" deleted from guide
jth182 wrote:I rebooted from the device settings menu, didn't help. It's my only X1 box.I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this...
View Articlephone numbers
personal information included in post. Post Removed per Forum Guidelines. You can review these here: http://forums.xfinity.com/t5/Forum-Community/Forums-Policy-and-Guidelines/td-p/2618379
View ArticleRe: Trouble downloading app on LG tablet
Bigjay312 wrote:I'm can't seem to download the app on my LG V909 Android tablet. I get a message saying; your device is not compatible with this version. Is there a way to download the app on this type...
View ArticleRe: Poor quality on the Syfy channel using Xfinity Stream app on Roku
iceman413 wrote:I've had this issue from the beginning and it appears like we are now posting issues here instead of the on main thread. When I try playing any other channel or video using the Xfinity...
View ArticleRe: RDK-03033 Error
year old thread replied to. promoted reply to new thread and closed the old thread.
View ArticleRe: What Does "%Full" mean within the X1 Stream TV App?
ComcastKenF wrote: richardblack633, thanks for reaching out. The percentage on the cloud and the percentage on the physical X1 box won't necessarily match up. The physical DVR is closer to an actual...
View ArticleRe: TV
busines8017 wrote:System is not adding a device to watch TV online using my laptop.Hi, I moved your post to the TV (X1) area of the forum as I can not tell what system you have. Do you have the X1...
View ArticleRe: Is there a way to keep deleted shows in the Deleted Recordings folder...
rickcitgo wrote:I would like to know this too.there is no adjustment nor options. The scheduler-in-the-cloud removes them at will.
View ArticleRe: RDK-03033 Error
bennymutt wrote:Tech couldn't find any outside problems. Tightened connections . Next day still having problems with message popping up unable to connect to x1 error RDK 03033 and internet still...
View ArticleRe: Billing issue
MKV69 wrote:I had a chat session a week ago and after remote efforts to correct the missing channels the online chat person ASSURED me it was a comcast issue and would send a tech at NO CHARGE.Now I...
View ArticleRe: New X1 DVR Will Not Play Cloud Recordings- Ticket CR719655665
sandmanfvr wrote:I was on the phone over an hour, nice tech/lady found when I swapped out X1 Dvr's (recording issues) that the agreement for sharing Dvr recordings wasn't updated/accepted for new box...
View ArticleRe: Pairing number
msream wrote:how do i get a pairing number so I can connect my kindle fire to my tvit is the remote that is paired. What app from Xfinity are you attempting to use?
View ArticleRe: Switching from secondary to primary user
balanceseaker wrote:Somehow, I'm listed as a "secondary" on our account, and not sure how that happened, but it's preventing me from adding an additonal user name.My name and email address are listed...
View ArticleRe: What Does "%Full" mean within the X1 Stream TV App?
FixService wrote:@RobertWy: I have an Arris AX013ANM, which I believe is the same as the Arris XG1v3. Please note that in the link you referenced it says it can record, but it doesn't say whether it is...
View ArticleRe: Comcast to Launch YouTube on Xfinity X1
Tennisgyrl wrote:When we first switched from Verizon to Comcast YouTube was clearly available on the apps screen. I'm not sure when it disappeared, but I was able to watch ch YouTube videos on my...
View ArticleRe: New X1 DVR Will Not Play Cloud Recordings- Ticket CR719655665
sandmanfvr wrote:The recordings are available on smart devices, laptop and desktops, and the small wireless comcast box upstairs. The X1 Dvr fails to play them. The tech said the Dvr swap didn't...
View ArticleRe: (Error xacsa.getSamlToken.404: FatalDrmError)
Laaf wrote:Never rec'd a phone call. This stinks!I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a...
View ArticleRe: Current problemwithincoming calls no showing on tv
patty1880 wrote:Why are incoming phone calls not showing on tv?was it working previously? did you go into that set top box's settings and turn notification on (Xfinity button > gear(settings) >...
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