Re: Why do the new X1 boxes keep freezing and rebooting?
kmason413 wrote:we only have 1 cable box... no splitters... and our platform freezes and reboots multiple times a day call in to the x1 support number at 877-896-8678 and ask them to check your home...
View ArticleRe: 2016 Responsive Forum Design: Subscription bug
BruceW wrote:ComcastJessie wrote: As of now all forum notifications and subscriptions are disabled. ...If so, why is my Inbox still being flooded with long-dead notification emails? Why am I seeing...
View ArticleRe: hour on-demand status bar shows just 42 minutes in error
ComcastTony wrote:Thanks - my team was able to confirm that these underlying files are actually truncated hence my fix for the duration/progress bar will still result in the asset ending early. Will...
View Articlehour on-demand status bar shows just 42 minutes in error
issue: on demand hour shows show as 42 minutes on status bar but just keep on going after 42 minutes (error in status bar)? example: madTV season 1 ep 1 Is it just me or is everyone seeing this same 42...
View ArticleRe: hour on-demand status bar shows just 42 minutes in error
it is 'as if' the default is 42 mins and has to be changed when entered but isn't... is that right? my on-demand plays to the end but the time doesn't change. the 'next' episode recently started to...
View ArticleRe: hour on-demand status bar shows just 42 minutes in error
can we leave this thread open a while to work toward permanent fix?
View ArticleRe: hour on-demand status bar shows just 42 minutes in error
I can't show an example this moment, but I've had a few on-demand recordings that allow you to fast forward through the show but not the commercials (a good thing). Is that a setting that is...
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Re: hour on-demand status bar shows just 42 minutes in error
ComcastTony wrote:Hi, Thanks for reporting this.Its actually a file duration issue. The underlying video file has incorrect metadata. I fixed S1E1 manually - check it out you'll see the progress bar...
View ArticleRe: hour on-demand status bar shows just 42 minutes in error
Deniseconklin27 wrote:HELLO!!!I just sent a private message to comcasttony to ask him to check back with this thread.
View ArticleRe: hour on-demand status bar shows just 42 minutes in error
ComcastTony wrote:Thanks - my team was able to confirm that these underlying files are actually truncated hence my fix for the duration/progress bar will still result in the asset ending early. Will...
View ArticleRe: hour on-demand status bar shows just 42 minutes in error
another series wrong 'end times' the american west seas 1 ep 1 end says 50:18 but probably goes to 55 or more.
View ArticleRe: hour on-demand status bar shows just 42 minutes in error
Rustyben wrote:another series wrong 'end times' the american west seas 1 ep 1 end says 50:18 but probably goes to 55 or more.season 1 ep 2 said 51 minutes but went 4:38 past that via stopwatch with...
View ArticleRe: ATTENTION - FORUM REDESIGN
it has been over a year that I can open a chrome browser and not see 'sign in' at top of each screen. was this supposed to be fixed in early 2016?
View ArticleRe: hour on-demand status bar shows just 42 minutes in error
ComcastGwen wrote:Hi all, In addition to the feed issues mentioned above, there is another related, known issue for which we are working on a resolution. For VOD assets that have ads inserted into...
View ArticleRe: ATTENTION - FORUM REDESIGN
ComcastJessie wrote:Rustyben wrote:it has been over a year that I can open a chrome browser and not see 'sign in' at top of each screen. was this supposed to be fixed in early 2016?I apologize that you...
View ArticleRe: ATTENTION - FORUM REDESIGN
ComcastJessie wrote:@Rustyben I sincerely apologize that this is happening. I will ensure that we pass this information along to Lithium to get this fixed for you. Just so we can get you better...
View ArticleRe: TiVo Bolt intermittent V53 issue
Jaredpilot wrote:I have had TV, Internet and security service setup for about a month now at our new construction home. I have yet to get the TiVo Bolt to work properly. I am experiencing intermittent...
View ArticleRe: voice remote
ComcastAndrew wrote:Rustyben wrote:adding.. I have 3 STBs with voice remotes. When the batteries get down to 40% i change to fresh batteries on the other 2 STBs and use them 'up' in mine until they...
View ArticleRe: Factory reset of X1 cable box
STu3 wrote:Does anyone know how to do this? After reading another thread on this forum, I believe I am having the exact same problem as someone else who was able to solve their issue by having the...
View ArticleRe: Unable to cast DVR'd programs
KidSleez wrote:Except that the reason I was using the ability to cast is because I was unable to use Comcast's equipment and/or had to wait days for a tech to come out. I couldn't and wouldn't have...
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